Personal identification information
We may collect personal identification information from Users only if they voluntarily supply such information. Users may, however, visit our Site anonymously. We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to tutoring, homework & study assistance, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information etc.
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Why & How we use collected information
Studychurch.com may collect and use Users personal information for the following purposes:
– For setting up your account
Information such as your name & contact details etc. to set up your tutoring account and to contact you regarding your account.
– To personalize user experience
We may use information in the aggregate to understand how our Users use the services and resources provided on our Site & also to respond to your requests and support needs more efficiently.
For your future reference/ quality monitoring
Tutoring sessions are recorded so that you can access all your past tutoring sessions with TutoringFriends.com tutors. We may also monitor the recorded sessions to customize and improve future tutoring interactions.
– To improve our Site
We may use feedback you provide to improve our tutoring services.
– To process payments towards your tutoring sessions
We may use the information Users provide about themselves when subscribing to our tutoring services. We do not share this information with outside parties except to the extent necessary to provide the service.
– To run a promotion, contest, survey or other Site feature
To send Users information about useful topics we think will be of interest to them.
– To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. We may send the User emails that may include news, updates, tutoring and study help related products or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by sending us an email request to [email protected].
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
We will never sell or share any of your personal information to any third party.
We comply with Children’s Online Privacy Protection Act (COPPA)
According to COPPA, Any user under the age of 13 who intends to provide personal information for the purpose of using the site’s services must have his/her’s parent’s permission without which TutoringFriends.com is not allowed to use any of the user’s details.
As per the act, parents of children under 13 years of age have the right to review & even request to remove any & all identifiable personal information that we collect & use.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. Your use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Studychurch Online Tutoring
340 S Lemon Ave, Walnut, CA 91789, United States.
Phone Numbers: (619) 264-XXXX
E-mail: [email protected]
This document was last updated on October 27, 2013
How to Contact Us
Questions about this statement or about our handling of your information may be sent by email to [email protected], or by post to
Catalyst Tutoring Services, LLC (Privacy Office)
571, Port Richmond Avenue,
New York USA-10302